Touchstone Foundation’s Mental Health Access Assistance program helps Lancaster County residents afford therapy or counseling sessions with licensed clinicians like you.
By becoming a provider in this program, you’ll play a vital role in breaking financial barriers to mental health care, supporting families in need, and strengthening the well-being of our community.
This program is NOT an insurance substitute, and will not provide financial assistance for prescriptions, primary care, or emergency room visits.
Touchstone Foundation’s Mental Health Access Assistance program helps Lancaster County residents afford therapy or counseling sessions with licensed clinicians like you. This initiative provides up to $50 per session toward copays or deductibles, ensuring that children, young adults (ages 0-25), and their families can access the care they need. Eligibility is based on household income, and any family member can receive services as long as a dependent child resides in the household.
Unlike an Employee Assistance Program (EAP), which typically limits the number of covered sessions, this program provides ongoing support for as many visits as needed. Clients must reapply each year to verify their income and maintain eligibility.
By becoming a provider in this program, you’ll play a vital role in breaking financial barriers to mental health care, supporting families in need, and strengthening the mental well-being of our community. Thank you for partnering with us!
First, you will bill the patient’s insurance company exactly as you would for any patient
Next, you will bill Touchstone Foundation for $50 per visit
Then, you will bill the patient for the remainder of their copay, for example:
Total cost of services: $110
Less, amount paid by insurance ($50 copay): $50
Less, Touchstone Foundation’s portion: $50
Remainder of copay: $10
Note: Touchstone is unable to contact the insurance company directly- we rely on you to provide us with accurate information regarding deductibles and copay amounts.
What to include on an invoice to Touchstone Foundation:
Note: Do NOT include HIPPA information, such as CPT or ICD codes, patient DOB, contact info, etc.
How often should you send an invoice?
We recommend no more than weekly and no less than monthly. We will not reimburse for visits more than 90 days past, unless by prior agreement. Under no circumstances can we reimburse for visits from the previous year after March 30th of the following year.
My patient is a Lancaster County resident, but I practice in a different county. Can I still enroll in your program?
YES! The provider does not need to be in Lancaster County, only the patient.
My patient has co-insurance, not copays; will you reimburse for co-insurance?
We will cover co-insurance payments up to $50. The patient is responsible for paying you for any remaining co-insurance over $50 (their $10 + our $50).
My patient has not reached their deductible- are you able to assist them with the cost of their visit?
As the provider, you must bill the insurance company so the patient will eventually reach their deductible. In the meantime, we can cover up to $50 per visit. The patient is responsible for paying you for the remainder of the bill. We encourage patients with high-deductible plans to contact the PA Health Access Network (PHAN) at https://pahealthaccess.org/gethelp/ to get help with choosing a plan that might better meet their needs.
Downloaded print items can be used in your office to promote this program and give clients easy access to our sign up application.
**If you want professional prints and copies from Touchstone Foundation, reach out to our Programs Manager for details.
